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Exam MB6-897: Microsoft Dynamics 365 for Retail: https://www.microsoft.com/en-us/learning/exam-mb6-897.aspx
Skills measured
This exam measures your ability to accomplish the technical tasks listed below.
- Set up and configure organizational parameters (20 – 25%)
- Set up and Configure Point of Sale (10 – 15%)
- Set up and Configure Products (15 – 20%)
- Manage Retail Operations (15 – 20%)
- Conduct Retail Activities (25 – 30%)
Who should take this exam?
Candidates for this exam are Microsoft Dynamics 365 partners who set up and use the application functionality in
Microsoft Dynamics 365 for Retail and provide support for the application.
Candidates typically have a strong understanding of retail operations and POS, and experience deploying, maintaining,
and using Microsoft Dynamics 365 for Retail.
Latest effective Microsoft MB6-897 exam practice questions
QUESTION 1
You need to close a case for a specific customer. What status allows you to close a case?
A. Active
B. Started
C. In Process
D. Open
Correct Answer: C
QUESTION 2
You create an organizational hierarchy that is divided into regions.
You need to ensure the stock levels are maintained in accordance with the hierarchy structure.
What should you do?
A. Create separate organization hierarchies for each region.
B. Add the retail assortment purpose to the organization hierarchy.
C. Add the retail replenishment purpose to the organization hierarchy.
D. Set up replenishment for buyers to push or cross-docking in Inventory management.
Correct Answer: C
QUESTION 3
You have a sales order that has the following characteristics:
1.
Two sales order lines are invoiced.
2.
One sales order line is partially delivered.
3.
One line is canceled.
What is the detailed status of this sales order?
A. Partially delivered
B. Partially invoiced
C. Delivered
D. Open order
E. Invoiced
Correct Answer: B
QUESTION 4
You need to set up a new employee to allow them to perform duties in a retail store. Which three tasks must you
complete? Each correct answer presents part of the solution.
A. Set up a position.
B. Set up a worker.
C. Set up the address books for store-worker assignments.
D. Create a job and assign a point of sale (POS) permissions to the job.
E. Create a new identity for a worker.
Correct Answer: ABD
QUESTION 5
Which statement regarding linking a product to a product category is true?
A. The product must be associated with one or more product attributes.
B. The product cannot have variations.
C. The product must be created by using a product configurator.
D. The product can have a template for variants.
Correct Answer: D
QUESTION 6
You create a new retail store. You are configuring sales tax for the store.
Which three actions should you perform? Each correct answer presents part of the solution.
A. Set up a sales tax group.
B. Set up a sales tax override group.
C. Set up item sales tax groups.
D. Assign a sales tax group.
E. Specify inclusive sales taxes.
Correct Answer: BDE
QUESTION 7
You are configuring the Retail catalog approval workflow. You delegate and assign work items to workflow users.
You need to manually assign a new task to a user.
What should you do?
A. Create a manual task and add it to a work item queue.
B. Create a new work item email template to notify a user of new tasks.
C. Create a manual task, add it to the workflow temporarily, and remove it once the task is complete.
D. Create a new workflow notification to notify a specific user of the new task.
Correct Answer: B
QUESTION 8
You need to ensure that items specify a new delivery mode when items are sold.
To which two objects can you assign the delivery mode? Each correct answer presents a complete solution.
A. customer
B. vendor
C. channels
D. products
Correct Answer: CD
Reference: https://docs.microsoft.com/en-us/dynamicsax-2012/appuser-itpro/set-up-modes-of-delivery
QUESTION 9
You need to create a customer return merchandise authorization using call center functionality.
Under which circumstance will the customer receive the refund before the item is received into the warehouse.
A. The item is going to be exchanged.
B. The customer is on hold.
C. The item is damaged.
D. The customer is enabled for Advance credit.
Correct Answer: CD
QUESTION 10
You are preparing to close a retail store for the day.
You need to view the cash drawer balance.
What should you do?
A. Perform a tender declaration.
B. Print the Z report.
C. Print the X report.
D. View the journal.
Correct Answer: B
QUESTION 11
You create an organizational hierarchy that groups retail stores by region. You are creating a retail store in Microsoft
Dynamics 365 for Retail.
You need to enforce the hierarchy.
Which two hierarchy purposes should you assign to the organizational hierarchy? Each correct answer presents part of
the solution.
A. retail reporting
B. security
C. centralized reporting
D. retail POS posting
Correct Answer: BD
QUESTION 12
You are a Microsoft Dynamics 365 for Retail administrator. On the Registers form, you add a new point of sale (POS)
register to use in an existing retail channel.
You need to configure the minimum required fields on the form to define the new register.
Which three fields should you configure? Each correct answer presents part of the solution.
A. Screen layout
B. Functionality profile
C. Hardware profile
D. Customer display text
E. Visual profile
Correct Answer: ACE
QUESTION 13
You need to run a distribution job to push updated shipping options to retail stores. Which distribution job can you run?
A. 1110?Global configuration
B. 1040?Products
C. 1070?Channel configuration
D. 1120?Modes of delivery
Correct Answer: D
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